ILM Level 5 Award in Leadership & Management

  • Duration: Six modules (9.30am - 4.30pm)
  • Cost: £965 per delegate plus VAT.
  • Ref: SPL513

Improve your team’s performance and boost your career prospects with a nationally recognised qualification from the Institute of Leadership and Management.


Who is it for

This course is for managers and leaders looking to enhance their skills.

What is it about

It will enable you to assess your current management competence and increase your self-awareness of your preferred leadership style.  It will improve your ability to manage, lead and ensure your organisation’s plans become reality.


Delivered Remotely 

Working to Government guidelines and with the threat of a second Covid wave this autumn, we plan to deliver the programme remotely using Microsoft Zoom and online resources

We will: 

  • Send out pre-work in advance of each Zoom session - this will include things to read, watch online or self-assessment questionnaires
  • Deliver shorter interactive sessions on each of the six modules using Microsoft Zoom, each session will be approximately three hours with you dialling in from home, work, or wherever you feel you will learn the best.  These sessions will be very interactive, with use of breakouts, practical activities and plenty of discussion.
  • Provide an offline forum for you to continue discussions with the group, share extra resources and key learning points.
  • One-to-one Zoom or phone calls will also take place to check on your progress and “coach” you between sessions.


For you to be able to access these sessions you will need:

  • laptop, PC or device with camera and microphone
  • a quiet place to learn

Additional self/home study will be required in between sessions to meet the requirements of this qualification.  


Course Overview

Welcome and Self Assessment

  • Introductions and getting to know one another
  • Understanding the programme and its style
  • About the ILM (Institute of Leadership and Management)
  • Assessment requirements
  • What you can expect from us
  • How to gain the most from the programme
  • Self assessment of management competence (Margerison McCann Team Management Profile)


Module 1 - Understanding your Role as a Manager & Leader (1 day)
  •  Induction and what you can expect from the ILM programme
  • Management versus leadership
  • The role of the manager and leader including best practice behaviours
  • Leadership styles and the practical application of them
  • How to lead so that others follow
  • Motivating self and others to perform and succeed
  • Leading with credibility and integrity
  • Building trust and influencing others
  • Who are your stakeholders and what are their needs?
  • How can you effectively meet your stakeholders needs


Module 2 - Successfully Managing and Leading Change (1 day)

  • Understanding the impact of organisational change on people
  • The model of change for individuals, teams and organisations
  • Leading and supporting people through the change process
  • Keeping people motivated
  • What barriers are there to change?
  • Why change fails?  The most common mistakes!
  • The importance of good communication 
  • Personal action planning & review

Module 3 - Performance Management (1 day) 

  • Understanding your role in performance management
  • Improving and maintaining staff performance
  • Identify reasons for poor performance
  • Setting expectations
  • Getting people to recognise issues for themselves
  • Nipping issues in the bud
  • Getting to grips with the three essential steps
  • Addressing  poor performance issues
  • Consistently and fairly using Performance Improvement plans or ( specific tool/process/procedure)
  • Skills practice handling ‘real’ issues


Module 4 - Leading & Developing Teams & Team Management Profile (1 day)

  • To identify essential teamwork characteristics
  • Identify the stages of team development
  • Assessing the team in which you work
  • Providing direction as a people manager
  • Self-assessment using TMSDI’s Team Management Profile
  • Understanding high performance team work  
  • Discovering how people approach work
  • Exploring balanced teams and the characteristics of successful teams
  • Recognising the value of different working styles
  • Developing greater understanding of own work preferences
  • Understanding what motivates you as an individual at work                    


Module 5 – Further Developing Your Personal Effectiveness (1 day)

  • Keeping your goals in focus
  • Developing your assertiveness
  • Recognising aggression and passivity
  • Facing up to challenging situations
  • The benefits and downsides to delegation
  • Delegation v empowerment – what’s the difference?         
  • Practical delegation techniques
  • Personal action planning

Module 6 - Coaching Skills for Managers (1 day)

  • The importance of communication in the workplace
  • The communication cycle and barriers to it
  • Recap on your communication style using self-assessment (TMP)
  • Understanding when coaching can best be used and how it benefits others
  • Generating self-awareness and responsibility in others
  • Key skills to becoming an effective coach
  • Agreeing realistic goals
  • Building rapport
  • Developing powerful questioning skills
  • Giving honest feedback when necessary
  • Getting comfortable with the GROW model
  • What's it like to be coached
  • Skills practice


What will I get out of it

  • An enhanced set of practical skills that will improve your performance on a day-to-day basis.
  • A boost to your knowledge, skills and career prospects.
  • A nationally recognised qualification
  • Student membership of the ILM including: access to a wide range of online resources, events, and access to the library of management publications.


Enquire about this qualification

The Basics

Duration: Six modules (9.30am - 4.30pm)

Cost: £965 per delegate plus VAT.

Ref: SPL513


Next course delivered via Zoom on:

15th September 2020

1st Oct 2020

22nd Oct 2020

26th Nov 2020

17th Dec 2020

19th Jan 2021

16th Feb 2021

Enquire about this qualification

Contact Us

We'd love to hear from you. Call us on 01422 399 519 or email us at

Can I take this opportunity to thank you for organising the Level 5 course.  I have found it extremely beneficial and Andrew the tutor was exceptional. I will certainly recommend your courses and I am already interested in taking the next level.

Gavin Phillis,Aireville School